Employee engagement

Employee engagement is one of the key ingredient to building a productive, recilient and committet workforce, and is often one of the key elements in employee surveys. Employee engagement refers to the level of emotional commitment, motivation, and enthusiasm employees feel toward their work, organization, and its goals. Engaged employees are typically more willing to go above and beyond in their roles, show dedication, and exhibit loyalty to their employer.

Key Aspects of Employee Engagement

1. Emotional Connection: Employees feel valued and connected to the organization’s mission and values.

2. Sense of Purpose: Employees understand how their work contributes to larger organizational goals.

3. Motivation and Enthusiasm: Engaged employees are excited and motivated by their tasks, seeking to improve and grow.

4. Commitment and Loyalty: Employees show a sense of loyalty and a desire to stay with the organization for the long term.

5. Positive Work Relationships: Engaged employees often have strong, positive relationships with their colleagues and supervisors.

Why Employee Engagement Is Important

1. Higher Productivity: Engaged employees are more likely to be productive and committed, leading to better performance and outcomes.

2. Increased Retention: Organizations with high engagement levels see lower turnover, reducing recruitment and training costs.

3. Improved Employee Well-being: Engaged employees are generally happier and experience lower levels of stress, contributing to a healthier work environment.

4. Enhanced Customer Satisfaction: Engaged employees tend to deliver better service, which can lead to greater customer satisfaction and loyalty.

5. Greater Innovation: Engaged employees are more likely to feel confident and motivated to contribute new ideas, fostering an environment of innovation.

6. Better Financial Performance: Companies with highly engaged employees tend to achieve stronger financial results, as employee efforts contribute directly to organizational goals.

Building Employee Engagement

Effective employee engagement requires efforts across multiple areas, such as effective leadership, career development opportunities, recognition, clear communication, and a positive organizational culture.

How to improve organizational health?

Working as a Management Consultant for many years, a have come across many different organizations, both highly functional and some less functional. How well an organization works is often referred to as organizational health.

According to a McKinsey Quarterly arcticle from Septermber 2017, organizational health is “an organization’s ability to align around a common vision, execute against that vision effectively, and renew itself through innovation and creative thinking” There is strong evidence that healthy organizations financially outperforms less healthy organizations.

The article lists many management practices that leads to 9 organizational outcomes, which again drives organizational health:

When an organization is healthy, it can effectively navigate challenges, capitalize on opportunities, and achieve its objectives while maintaining the well-being of its employees.