Software companies price their products in many different ways, but most are based on some form of a subscription model (Software as a Service / SaaS).. The goal is often to find a price that reflects the value the customer receives while being simple and scalable for the company.
Here are the most common pricing models SaaS companies use:
1. Per-User Pricing Model
This is one of the most common and straightforward models. The price is determined by how many users (or "seats") have access to the software.
Advantage: This model is easy for customers to understand and provides predictable revenue for the company. Revenue naturally increases as the customer's team grows and more users are added.
Disadvantage: It can incentivize customers to share accounts to save money, which may limit growth
2. Usage-Based Pricing Model (Pay-as-you-go)
In this model, the customer pays based on how much they actually use the software. This could be based on data storage, the number of API calls, emails sent, or other specific metrics.
Advantage: The model is fair for customers with varying needs, as they only pay for what they use. It works well for products where value is directly tied to consumption.
Disadvantage: It can be difficult for customers to predict their monthly costs, making budgeting challenging.
3. Tier-Based Pricing Model ("Good, Better, Best")
This is a very popular model where the company offers different pricing tiers (e.g., Basic, Pro, Enterprise). Each tier includes a different set of features, usage limits, or user counts, with a progressively higher price.
Advantage: It appeals to various customer segments, from small businesses to large enterprises. Customers can choose a package that fits their needs and budget, and there's a clear path for upgrading as they grow.
Disadvantage: Choosing the right features for each tier can be complex, and incorrect feature placement might lead to customers choosing the wrong plan or switching to a competitor.